Job Announcement

Parking Clerk - University of Illinois at Chicago

11/05/2018

Description:

Perform services related to providing various support activities for Campus Parking Services. Handling customer inquiries, clerical duties requiring knowledge of the procedures and policies of the operation, and operating a variety of office equipment are important functions of the position.

Duties:

1. Responsible for a variety of office support functions such as greeting customers answering the telephone, responding to requests for information, sorting and distributing mail, and relaying messages to appropriate staff.

2. Responsible for assisting customers with a variety of requests such as purchasing parking assignments, providing information about departmental policies and practices, and responding to other routine inquiries.

3. Reconcile daily revenue transactions then processes billing when applicable.

4. Prepare and maintain complete and accurate records of departmental charges, refunds, and credits and processes the information for billing.

5. Assist in the distribution of office supplies and maintain records of supplies used.

6. Enter and check data entry and other billing information for completeness and accuracy.

7. Responsible for responding to customer inquiries. Research, problem solving, or resolution may be required.

8. Assigns, supervises, and reviews work performed by lower level status, extra-help, or student clerical employees.

9. Responsible for maintaining filing systems and for the operation of a variety of office equipment.

10. Perform other duties as assigned.

Qualifications:

Minimum Acceptable Qualifications:

High school graduation or equivalent



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