Office Assistant State of Illinois

Under direction, performs specialized word processing of Benefit Appeals decisions and related legal correspondence; performs a variety of related functions involving the acquisition of information from various sources requiring technical knowledge of the Benefit Information System to input and extract information.

Requires knowledge, skill and mental development equivalent to the completion of high school and two years of agency experience; thorough knowledge of office practices and procedures. Requires the ability to use and operate complex computerized systems on mainframe or personal computer (e.g, WordPerfect, RDS, CTS, BIS), peripheral computer equipment, dictating equipment and telephone systems; and use correct grammar and spelling, including legal terminology. Requires the ability to work within short time frames; make decisions independently; work with and maintain confidentiality of documents and case information; and the ability to type accurate at 30 wpm.